IMC Blog
November 25, 2024
- Soft Skills vs. Talent? I’ll Take the Soft Skills Every Time!
- My phone buzzed and binged. Before I even answered seeing who was on the other end made me smile. It... Read More ➜
November 3, 2024
- Convenience Fees – Convenient for Who
- Convenience fees for credit card payments have become a bane of modern commerce, a sneaky tax on the privilege of... Read More ➜
October 29, 2024
- Warranty Delivery Insurance
- I’m back on my consumer protection rant: I recently ordered a couple of products from an un-named company. When I... Read More ➜
October 22, 2024
- So, You Want to be a GRAPHIC DESIGNER?
- Make no mistake. I am not a graphic designer! However, I have designed everything from posters, to newspaper ads, to... Read More ➜
October 15, 2024
- Are you a Hunter or a Farmer?
- Sales and customer service, while not the same function will forever be linked together. One thing I learned early in... Read More ➜
April 22, 2024
- Privacy Statements are for Lawyers & Business Owners, not Consumers
- Have you ever read the Privacy Statement or Legal Agreements for almost EVERY website these days? The following is a... Read More ➜
April 15, 2024
- I’m on board with that!
- “Hello professor Shaner, thanks for agreeing to talk to me.” After several minutes of catching up and reminiscing with my... Read More ➜
April 8, 2024
- We Are Storytellers!
- When people ask me what “I do?”, I like to tell them “I’m a professional story teller!” I speak. I... Read More ➜