IMC Blog
- Consumer Curmudgeon
- Convenience Fees – Convenient for Who
- November 3, 2024
- Convenience fees for credit card payments have become a bane of modern commerce, a sneaky tax on the privilege of... Read Post
- Consumer Curmudgeon
- Warranty Delivery Insurance
- October 29, 2024
- I’m back on my consumer protection rant: I recently ordered a couple of products from an un-named company. When I... Read Post
- Creative Briefs & Branding Guidelines
- So, You Want to be a GRAPHIC DESIGNER?
- October 22, 2024
- Make no mistake. I am not a graphic designer! However, I have designed everything from posters, to newspaper ads, to... Read Post
- Sales
- Are you a Hunter or a Farmer?
- October 15, 2024
- Sales and customer service, while not the same function will forever be linked together. One thing I learned early in... Read Post
- Consumer Curmudgeon
- Privacy Statements are for Lawyers & Business Owners, not Consumers
- April 22, 2024
- Have you ever read the Privacy Statement or Legal Agreements for almost EVERY website these days? The following is a... Read Post
- Non-Profit
- I’m on board with that!
- April 15, 2024
- “Hello professor Shaner, thanks for agreeing to talk to me.” After several minutes of catching up and reminiscing with my... Read Post
- Story Telling
- We Are Storytellers!
- April 8, 2024
- When people ask me what “I do?”, I like to tell them “I’m a professional story teller!” I speak. I... Read Post
